This page tells you about the terms for using the Website Linda Wood Shop and the terms on which the Company supplies any of the goods ("Goods") listed on the Website. You should print a copy of these Terms for future reference.

By using the Website, and/or by ordering any of the Goods from the Website, you agree to be legally bound by these Terms, regardless of whether or not you choose to register with the Company.

If you do not accept these Terms, do not access or use the Website or order any Goods. How the Company uses your data is governed by the Privacy Policy outlined below.

You may access most areas of the Website without registering your details with the Company. Certain areas of the Website are only open to you if you register.

By placing an order through the Website, you warrant that:
You are legally capable of entering into binding contracts;
You are at least 18 years old.

Use of the Website
You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use the Website content in any way except for your own personal, non-commercial use. You also agree not to adapt, alter or create a derivative work from any Website content except for your own personal, non-commercial use. Any other use of Website content requires the Company's prior written permission.

Visitor material and conduct.
Other than personally identifiable information, which is covered under the Privacy Policy, any material you transmit or post to the Website shall be considered non-confidential and non-proprietary. The Company shall have no obligations with respect to such material. The Company and its designees shall be free to copy, disclose, distribute, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes.
You are prohibited from posting or transmitting to or from the Website any material:That is threatening, defamatory, obscene, indecent, seditious, offensive, pornographic, abusive, liable to incite racial hatred, discriminatory, menacing, scandalous, inflammatory, blasphemous, in breach of confidence, in breach of privacy or which may cause annoyance or inconvenience;For which you have not obtained all necessary licences and/or approvals;Which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party, in any country in the world;Which is technically harmful (including, without limitation, computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data).
You may not misuse the Website (including, without limitation, by hacking).
The Company shall fully co-operate with any law enforcement authorities or court order requesting or directing it to disclose the identity of or locate anyone who breaches above.

Each registration is for a single user only. The Company does not permit you to share your user name and password with any other person nor with multiple users on a network.Responsibility for the security of any passwords issued rests with you.

While the Company endeavours to ensure that the information on the Website is correct, the Company does not warrant the accuracy and completeness of the material on the Website. The Company may make changes to the material on the Website, or to the Goods and prices described in it, at any time without notice. The material on the Website may be out of date, and the Company makes no commitment to update such material.The material on the Website is provided "as is", without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, the Company provides you with the Website on the basis that the Company excludes all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which, but for these Terms, might have effect in relation to the Website.

Consumer rights
If you are contracting as a consumer, you may cancel a Contract at any time within seven working days, beginning on the day after you received the Goods. In this case, you will receive a full refund of the price paid for the Goods in accordance with the Company refund policy as set out below.
To cancel a Contract, you must inform the Company in writing. You must also return the Goods to the Company immediately, in the same condition in which you received them, and at your own cost and risk. You have a legal obligation to take reasonable care of the Goods while they are in your possession. If you fail to comply with this obligation, the Company may have a right of action against you for compensation.This provision does not affect your statutory rights.

Availability and delivery
Your order will be fulfilled by the delivery date set out in the Dispatch Confirmation or, if no delivery date is specified, then within 30 days of the date of the Dispatch Confirmation, unless there are exceptional circumstances.

 Price and payment
The price of any Goods will be as quoted on the Website from time to time, except in cases of obvious error.  Prices are quoted in Pounds Sterling.
Prices include VAT but exclude delivery costs, which will be added to the total amount due as set out in the delivery details.
All retail prices are in pound sterling and are inclusive of VAT at 20%

The Website contains a large number of Goods and it is always possible that, despite the Company's best efforts, some of the Goods listed on the Website may be incorrectly priced. The Company will normally verify prices as part of its dispatch procedures so that, where the correct price of the Goods is less than the price stated on the Website, the Company will charge the lower amount when dispatching the Goods to you. If the correct price of the Goods is higher than the price stated on the Website, the Company will normally, at its discretion, either contact you for instructions before dispatching the Goods, or reject your order and notify you of such rejection.
The Company is under no obligation to provide the Goods to you at the incorrect (lower) price, even after it has sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing.
Unless you are an authorised trade account customer payment for all Goods must be by credit or debit card. The Company accepts payment with Mastercard, Visa, Maestro, Solo, Visa Electron, Visa Debit.  Payment for Goods will be taken from your account on placement of order, prior to Goods being dispatched.

Import duty
If you order Goods from the Website for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that the Company has no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. The Company will not be liable for any breach by you of any such laws.

We will aim to deliver your order within 10 days. All products are subject to availability and we will advise you of any delays. If an item is not available, you can wait for the product to become available or be given a full refund for the product you have purchased.

In the case of damaged goods please retain the product and contact us within 7 days of receipt by sending an email to lw@lindawood.co.uk or calling 07967867260.

 If you are unsatisfied with your purchase, for any reason, then it can be returned in tact with all of its packaging within 14 days of receipt and you will receive a full refund, providing the goods are not damaged and unused. 

Customer Services

For all queries please contact by email on lw@lindawood.co.uk. Alternatively call on 07967867260, available Mon-Fri 9am-5pm GMT. Calls are charged at your standard rate.